Privacy Notice

We understand that your privacy is important to you and that you care about how your personal data is used and shared. We respect and value the privacy of everyone who uses our services and will only process information in ways that are consistent with your rights, and our obligations under the law.

Our Privacy Policy exists to provide you with key information about:  

  • The data we process and why
  • What happens to your data
  • Sharing and transfers of data
  • How your data is kept secure
  • Your data protection rights
  • How to contact us
  • How to make a complaint

Your acceptance of the Policy is deemed to occur upon your first use of our Website. You will be required to confirm you have understood and accept this Privacy Policy when signing up for any of our services.

If you do not understand or accept the Privacy Policy, you must stop using our Website immediately. Please contact us if you need assistance. 

About us

On Track GDPR is a trading name of Smarter Data Protection Ltd (SDP), a limited company registered in England and Wales under company number 11024613.

Our Data Protection Officer (DPO) is responsible for handling compliance with data protection law, and for effectively handling all queries from data subjects about their personal data.

OnTrack GDPR c/o Smarter Data Protection Ltd
Unit 15, Riverside Industrial Estate
South Street
Rochford
Essex, SS4 1BS
Tel: 01702 596002
Email: privacy@ontrackgdpr.com

The data we process and why

To comply with GDPR, we’re required to have a lawful basis for processing personal information. The table below lists the different reasons why we collect and process personal information, and our lawful basis for doing so.

Processing purposePersonal data processedLawful basis for processing
To respond to an enquiry submitted via our website, telephone or emailName
Contact details
Article 6 (b) Contract
To follow up after meeting you at a networking or industry eventName
Contact details 
Article 6 (f) Legitimate interests
To undertake direct email marketingName
Contact details 
Article 6 (a) Consent
To enhance our products and services through surveys and feedbackName
Contact details 
Article 6 (a) Consent
To manage your data protection rights (i.e. if you submit a subject access request or unsubscribe)Name
Contact details
Identification 
Article 6 (c) Legal obligation
To deliver the 5 Day OnTrack GDPR ChallengeName
Contact details 
Article 6 (f) Legitimate interests

What happens to your data

When you submit an enquiry via our website, telephone or email
When we meet you in person at a networking or industry event
To enhance our products and services through surveys and feedback
When you're on our email marketing list
When you've contacted us about your data protection rights
When you sign up to the 5 Day OnTrack GDPR Challenge

Cookies

We use a range of cookies on our website. Some of the cookies we use are “absolutely required” for our Website to function. Other cookies will only operate with your consent because we use them for analytical and advertising purposes. Our use of cookies is detailed further in our Cookie Policy.

Sharing and transfers of data

We will never share or sell your data to any other company for commercial gain. We only ever “share” or transfer your data as part of our core processing activities. So, for example, by using a card payment processing provider to take payment for goods or services. These third parties are “data processors”.
We require all data processors to respect the security of your personal data and to treat it in accordance with the law. Data processors are not allowed to use your personal data for their own purposes; we only permit them to process your personal data for specified purposes and in accordance with our instructions.

We also ensure that any international transfers of data are done so with the required safeguards in place. When processing takes place in the US, we ensure the Processor participates in, and has certified their compliance, with the EU-US Privacy Shield Framework. 

How your data is kept secure

  • Putting appropriate security measures in place, to prevent your personal data from being accidentally lost, used, altered, disclosed or accessed in an unauthorised way.
  • Limiting access to your personal data on a ‘need to know’ only basis.
  • Ensuring our staff are trusted and trained in data protection compliance and confidentiality.
  • Following due process to deal with any suspected personal data breach.
  • Only transferring your data outside of the European Economic Area (EEA) with the required safeguards and guarantees in place
  • Only retaining your personal information for as long as necessary to fulfil the purpose we collected it for.

Your data protection rights

We fully support your rights and will always seek to uphold them. If you ever feel this is not the case, please contact us. At any point you can exercise your:

  • Right of access – contact us for a copy of the data we hold about you.
  • Right of rectification – let us know if the data we hold is out of date or inaccurate and we’ll update it.
  • Right to be forgotten – if you no longer want to use our services, please contact us and we’ll delete the data we’re able to. We may need to retain certain information for legal and taxation purposes.  
  • Right to restrict processing – we only ever collect data we need and actively ensure we’re never collecting anything over and above need.  
  • Right of portability – we will support reasonable requests to transfer your data to another organisation should you require it.  
  • Right to object to automated decision making and profiling

If you’re unhappy with the way we’re processing your data, please contact us. If we ever refuse to uphold your rights, we will provide you with a reason why. You will then have the right to complain to your data protection authority as detailed below. 

How to contact us

To exercise all relevant rights, queries or complaints in relation to this Cookie Policy please contact our Data Protection Officer:
 
OnTrack GDPR c/o Smarter Data Protection Ltd
Unit 15, Riverside Industrial Estate
South Street
Rochford
Essex, SS4 1BS
Tel: 01702 596002
Email: privacy@ontrackgdpr.com

How to make a complaint

If this does not resolve your issue to your satisfaction, you have the right to lodge a complaint with the UK’s Supervisory Authority, the Information Commissioner’s Office.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Tel: 0303 123 1113
Web: https://ico.org.uk/make-a-complaint/